Car Insurance – 15 Best Car Insurance

The best way to protect your vehicle is with a car insuranceHowever, as there are many insurers on the market, it can be difficult to know which ones are reliable and offer good service.

So you don't have to search around, we've done a survey that can help you.

To know the best car insurance, we did a survey with several insurers that do this type of work.

We use the website Complain Here to metrify and use as a basis the rating provided by him to discover the best car insurance. In view of this, we follow the criteria of the claim here.

If we only judge the website's rating, some insurers would tie. In this sense, we will also consider the consumer's rating to make the ranking.

The survey was carried out in June 2021 and established the period of the last 06 months, and may change at any time.

Let's consider the following companies: Mitsui, Cardif, Assurant, Sompo, Liberty Seguros, Youse, Tokio, Suhai, Itaú, BB Seguros, Sancor, Allianz, Azul, Caixa Seguradora, Too Seguros, Zurich, Porto Seguro insurance, HDI Seguros, Mapfre and Bradesco.

1 – Suhai

Suhai appears first on the list with a rating of 9.1/10 and a rating of “RA 1000”. This rating is the best that the Reclame Aqui website has and indicates that the insurer met all the expected criteria.

100% of registered complaints were answered and 93.9% of them resolved, these percentages are quite high.

Note on the Complain Here: 9.1

Types of auto insurance by Suhai:

• Theft and theft insurance

Main features of auto insurance Suhai Insurance:

• Protection against theft and theft
• 24 hour assistance
• no deductible

Main complaints:

• 24 hour assistance
• Problems with the service
• policy cancellation 

2 - Sompo Seguros

Sompo Seguros is the first company on the list to receive the “RA1000” rating.

He responded to 99.2% of complaints, resolved 90.4% of them and 77.7% of consumers said they would do business with Sompo again.

Note on the Complain Here: 8.8

Types of auto insurance offered by Sompo:

• auto sound

Main features of Sompo auto insurance:

• comprehensive coverage
• Civil responsability
• 24 hour assistance
• Backup car
• damage to windows

Main complaints:

• Delay in the process
• Sinister
• Problems with the service

3. Insurance Assurant

Assurant also achieved the “RA 1000” rating, however, its rating was slightly lower at 8.5.

Consumers also rate the company well, with a rating of 7.74 and 71.2% saying that they would do business with it again.

Note on the Complain Here: 8.5

Types of auto insurance offered by Assurant:

• vehicle protection

Key features of Assurant auto insurance:

• Reduced extended warranty
• Mechanical warranty
• financial guarantee

Main complaints:

• Delay in the process
• Problems with the service
• Delay in execution

4 - Cardiff

With an 8.4 rating and “RA1000” rating, the company is well evaluated by the website and also by consumers.

The complainants gave it a grade of 7.99 and 71.7% of them reported that they would do business with the company again.

Note on the Complain Here: 8.4

Types of auto insurance offered by Cardif:

• Insurance cars and motorcycles

Key features of Cardif auto insurance:

• Robbery or theft
• total collision
• Personal Accident of Passengers
• Fire

Main complaints:

• Delay in the process
• Problems with the service
• coverages

5 – Too safe

Too Seguros is rated “Excellent”, but even so it maintains a high score of 8.3.

The consumer's rating is very pleasing, with 7.6 and 62.8% of the complainants informing that they would do business with Too again.

Note on the Complain Here: 8.3

Types of auto insurance offered by Too Insurance:

• Mechanical Warranty Insurance

Main features of Too Seguros auto insurance:

• Mechanical warranty
• 24 hour assistance
• engine warranty
• More than 30 items covered

Main complaints:

• Improper billing
• Delay in the process
• Reversal of the amount paid

6 - Mitsui

The company has few complaints: 106, which made it easier for it to respond to 100% of them.

The solution rate is 83.3% and that of customers who would trade again is 68.5%.

Note on the Complain Here: 8.0

Types of auto insurance offered by Mitsui:

• market value insurance
• Insurance determined value

Main features of Mitsui auto insurance:

• Collision
• Robbery and theft
• Moral damages
• bodywork
• gas kit

Main complaints:

• Delay in the process
• Sinister
• Problems with the service

7 - Blue

Azul Seguros had 809 complaints and was evaluated by 272 consumers who rated it 6.88.

Of the claimants, 83.2% had the problem resolved and 73.6% would do business with the company again.

Note on the Complain Here: 8.0

Types of auto insurance offered by insurance blue:

• Car insurance
• Light car insurance
• popular auto insurance
• auto theft insurance
• auto taxi insurance

Main features of auto insurance Blue Insurance:

• 24 hour assistance
• Return home or accommodation
• Collision
• Robbery and theft
• Fire

Main complaints:

• Sinister
• Delay in the process
• release of repairs

8 – Zurich

Zurich appears on our list with a “Good” rating and 2,076 complaints registered.

Of the cases 85.7% were resolved and consumers rated the company with a score of 6.66.

Note on the Complain Here: 7.8

Types of auto insurance offered by Zurich:

• auto insurance
• Electric and hybrid car insurance

Main features of Zurich auto insurance:

• 24 hour assistance
• Covers for windows and mirrors
• collision and fire
• Personal Accidents to Passengers
• Civil Liability of Vehicles

Main complaints:

• Delay in the process
• coverages
• Problems with the service

9 - Safe harbor

Porto Seguro obtained a score of 7.6 and achieved the “Good” rating from Reclame Aqui and 6.27 from customers, being part of the best car insurers of 2021.

Of the 5,426 complaints, 99.7% received a response and 80.5% were resolved.

Note on the Complain Here: 7.6

Types of auto insurance offered by Porto Seguro auto:

• self woman
• youth car insurance
• senior auto
• premium insurance

Main features of auto insurance Porto Seguro insurance:

• Collision
• Fire
• damages to third parties
• Backup car
• Glass protection

Main complaints:

• Improper billing
• bad service
• Annuity

10 - Tokyo

Rated “Good”, Tokio Marine is well rated by consumers and websites with a score of 6.27.

Of the complaints registered, all were answered and 63% of customers reported that they would do business with Tokyo Marine insurance.

Note on the Complain Here: 7.5

Types of auto insurance offered by Tokyo Marine insurance:

• auto insurance
• classic car
• popular auto insurance
• auto theft
• Auto theft insurance + tracker

Main features of Tokio auto insurance:

• 24 hour assistance
• Robbery and theft
• Backup car
• Basic glass service

Main complaints:

• Delay in the process
• Problems with the service
• Sinister

11 - HDI

HDI is the last car insurer on our list with a rating of “Good” and a score of 7.5.

It had 988 complaints registered of which 99.6% were responded to and 84.4% resolved.

Note on the Complain Here: 7.5

Types of auto insurance offered by HDI Seguros:

• HDI auto profile
• HDI Fit
• HDI Flex
• DHI Duo
• green card

Main features of HDI auto insurance:

• comprehensive coverage
• Third-party coverage
• Passenger personal accidents
• Accessories
• Moral damages

Main complaints:

• Delay in the process
• Problems with the service
• Sinister

12 - Cashier

Caixa Seguradora has good ratings with a consumer rating of 7.3.

He had 1,596 complaints registered, of which 90.4% were responded to and 78.4% resolved.

Note on the Complain Here: 7.3

Types of auto insurance offered by Caixa:

• auto insurance

Main features of Caixa's auto insurance:

• Collision
• Robbery and theft
• nature events
• Bodily damage to third parties
• Material damage to third parties

Main complaints:

• Improper billing
• Policy cancellation
• Reversal of the amount paid

13 - BB insurance

BB Seguros achieved a score of 7.3 from the Reclame Aqui and 6.03 from the consumer, a small difference from the previous insurance company.

Regarding complaints, 96.1% were answered and 76.5% resolved

Note on the Complain Here: 7.3

Types of auto insurance offered by BB Seguros:

• Auto Insurance for vehicles up to R$ 80 thousand
• Auto Insurance for vehicles from R$ 80 thousand
• Taxi car insurance

Main features of BB Seguros auto insurance:

• Collision
• Fire
• Robbery and theft
• 24 hour assistance
• Indemnity guarantee for the value of the car 0 km

Main complaints:

• policy cancellation
• Delay in the process
• Sinister

14 – Allianz

Allianz obtained a grade of 7.1 and a “Good” rating from the website Reclame Aqui. Consumers, on the other hand, obtained a score of 5.81 and 56.2% from the complainants, informing that they would do business again.

Note on the Complain Here: 7.1

Types of auto insurance offered by Allianz:

• basic auto insurance
• extended auto insurance
• complete auto insurance
• Master auto insurance
• exclusive auto insurance

Main features of auto insurance Allianz Seguros:

• 24 hour assistance
• Backup car
• digital card
• Third party protection
• green card

Main complaints:

• Problems with the service
• Delay in the process
• Sinister

15 - You

With 1,018 complaints registered, Youse Seguros was able to respond to 99,6% of them and resolve 70% of cases.

The score on the Reclame Aqui website is 6.6 and the one given by the consumer is 5.06.

Note on the Complain Here: 6.6

Types of auto insurance offered by Youse:

• online auto insurance

Main features of Youse auto insurance:

• passenger accident
• Collision
• Robbery and theft
• Floods and nature events
• Material damage to third parties

Main complaints:

• policy cancellation
• Delay in the process
• Sinister